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Supporting Trans & Non-Binary Clients: For Social Service Providers -June 4

Want to learn how to better support trans and non-binary clients? This 5 hour interactive online course offers the tools for affirming care!

Supporting Transgender & Non-Binary Clients: For Social Service Providers

June 4, 2021 from 12:00-5:00 PM ET / 9:00 AM – 2:00 PM PT, via Zoom.

Open to all social service and direct care providers.

Course Overview:

As we see more people coming out as transgender and non-binary people and at younger ages and throughout the lifespan, it is essential that social service providers and direct care workers are prepared to provide affirming care. By proactively working to create inclusive and affirming services and environments, social service providers and community care professionals can help decrease the stigma, isolation and rejection – and the related negative outcomes– experienced by many transgender and non-binary individuals in non-supportive spaces. This 5-hour foundational training will provide participants with a strong foundation for better understanding the identities, experiences and needs of youth and adults who are transgender or non-binary, as well as concrete strategies, skills and resources for supporting transgender and non-binary individuals from all walks of life.

Program Goals:

  • Have a foundational understanding of transgender and non-binary identities and experiences, including the basics of affirming language and non-affirming language to avoid.
  • Have an increased understanding of the challenges that transgender and non-binary individuals face on a daily basis, with particular focus on navigating intersecting identities, while accessing social services and understanding the impact on their emotional, physical and mental health and wellbeing.
  • Be prepared to implement individual best practices when working with individuals who are transgender and non-binary which will contribute to an overall trans-affirming cultural climate.

Learning Outcomes:

After completing this training, participants will be able to:

  • Accurately explain the differences between sex assigned at birth, gender identity, gender expression and sexual orientation.
  • Describe three of the negative outcomes experienced by transgender and non-binary individuals as a result of not being fully affirmed, and three strategies for mitigating these negative outcomes.
  • Provide 2 examples of how intersections of gender with race, class, ability, and other marginalized identities compound the negative outcomes experienced by transgender and non-binary people.
  • Successfully demonstrate use of transgender and non-binary affirming language when asking for affirming name and pronouns, and how to handle misgendering.
  • Examine current professional practices and identify 5 areas of improvement towards becoming a more affirming, accepting and accessible service provider /professional.
  • Identify three common challenges transgender and non-binary individuals experience in mental health care settings and the impact of these challenges on their quality of life and health and wellbeing.

Worried about COVID impacting your attendance?  We’re flexible – read our policies here.

TTI is a proudly trans-owned and run company.  Our Core & Senior Training Team members are all people transgender and non-binary experience, and our Ally Training team members and guest educators work collaboratively with and under the supervision of transgender and non-binary people.  Learn more about our values here.

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Jun 04 2021


12:00 pm - 5:00 pm

Local Time

  • Timezone: America/New_York
  • Date: Jun 04 2021
  • Time: 11:00 am - 4:00 pm

More Info

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The Transgender Training Institute (TTI)
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