Commitment to Community & Social Justice
All TTI team members must be committed to personal and professional growth around dismantling the oppression of all marginalized peoples, and be prepared to call attention to and uplift other marginalized communities within training sessions and all TTI-related work.

TTI is currently accepting applications for the following positions:

• Part-Time Registration Coordinator
• Zoom Moderators
• Senior Training Team
• Core Training Team

Part-Time Registration Coordinator

As TTI navigates the transition to online learning, we are in need of additional administrative support to manage the additional elements of participant registration for our online offerings. We are seeking someone who is able to provide warm customer support so that people also have positive experiences with TTI before and after their training experience. We are a small team, and we are seeking a person who can work both independently and collaboratively. The person in this position will working closely with Eli (our CEO) and Kelsey (our Training Coordinator) to ensure all parts are seamless.  This person will have our full support during the onboarding process until ready to work independently. This is a very part time position, with general flexible scheduling provided that work is consistently completed.

Duties:

• Monitoring ticket sales for TTI’s webinars and online courses through email, Airtable, and Eventbrite to ensure accurate records and getting folks into the virtual classroom.
• Using Airtable, track participant needs (such as switching to a different session, getting a refund, COVID-related cancellations, etc.)
• Answer participant emails as it relates to their registrations for our virtual events.
• Monitoring automated tasks in Zapier to ensure they are working properly and provide support for setting up new automations for new offerings.
• Follow-up with participants as needed to ensure that registration surveys are complete.
• Send out links and pre-course materials to participants on designated dates in advance of the sessions.
• Provide 1-on-1 or small group Zoom/Google Slides tutorials for ATC and TOT participants who request additional support in advance of the course meeting.
• Send post-session surveys to participants for webinars and courses promptly at the end of each event.
• Create a process for tracking and managing everything participants will need for CE purposes, including tracking of evals for CE purposes and issuing electronic CE certificates.
• Confirm mailing addresses and prepare address labels for all Training-of-Trainers (TOT) and Ally/Advocate Training Camp (ATC) virtual courses (and others as needed) to support mailing out of participant folders.
• Create and mail out Certificates of Completion for our TOTs and ATCs.
• Help identify additional ways that we might be able to automate tasks or use our time/energy more efficiently.
• Attend monthly team meeting and admin meetings for coordination of work and team.
• Support the overall work and growth of TTI.

Additional Duties, as desired:

• Serving as a moderator for live webinars and trainings for TTI team members.

Hours:

• Up to 20 hours a month to start, with the expected range to be around 12-15 hours a month.
• Hours that the work is performed are flexible, provided that everything is handled in a timely manner. Some pieces (such as sending out course access links and post-session evals) will need to be done on a pre-determined timeline.

Pay:

This position is paid as contract position, at a rate of $30 per hour. (This means that taxes will not be withheld, and that the person will receive a 1099 at the end of the year.)  Pay is issued by direct deposit by the last day of the month, but generally closer to the 25^th of the month.  TTI is currently unable to provide benefits.

Zoom Moderators

With the increase in our virtual offerings, TTI is seeking to hire 2-3 people to serve as moderators to support our facilitators during our live classes and trainings.  Specifically, we are looking for individuals who are familiar with GoogleSlides and the backend of Zoom, and who will be a friendly face and provide technical and logistical support for our participants during our live sessions. This is a very part time position, scheduled on a gig-by-gig basis, and will be a good match for people who have flexible schedules (particularly during weekday hours of 12-5 PM ET /9AM – 2 PM PT). Moderators will be working closely with all members of our leadership and training teams in advance of, and during our live sessions. This person will have our full support during the onboarding process until ready to work independently.

Duties:

• Attend pre-session planning meetings to coordinate logistics with facilitators so that everyone is on the same page prior to the start of the class/training.
• Launch the Zoom 15-30 mins prior to the class/training start time.
• Monitor the waiting room and confirm that the people who are signing in are legitimately registered.
• Provide technical support for participants who need help to fully participate (including helping with audio, accessing course slides, writing on slides for participants, etc.)
• Manage breakout rooms, slide sharing/advancement, and other tech or logistical pieces to support the facilitator.
• Monitor participants’ and alert the facilitator if you notice participants who need additional support or may not be having a positive learning experience.
• Participate in post-session debriefs and provide feedback to facilitators and team.
• Attend TTI team meetings. (Frequency TBD, but will not be more than 1x monthly)
• Support the overall growth and success of TTI.

Requirements:

• A well-functioning computer that can run Zoom software and GoogleSlides smoothly.  (Due to limitations in the Zoom software, it will not be possible to use phones, ipads, tablets or chromebooks for this role.)  Moderators will likely find it useful to have 2 monitors, but this is not required.
• A consistent and reliable internet connection.
• Access to a quiet/low interruption space with to be during live sessions.
  

Hours:

• This work is scheduled on a gig-by-gig basis. Moderators will be asked in advance if they are available for certain times and dates.  We aim for at least 6 weeks notice, but it is sometimes less (2-3 weeks) but more often farther in advance (2-3+ months). While the number of gigs vary, we anticipate 2-5 gigs per month, possibly more.  There are occasional weekend and evening sessions, but a majority of our live sessions occur between the weekday hours of 12-5 PM ET /9AM–2PM PT.

Pay:
This position is paid as contract position, at a rate of $30 per hour. (This means that taxes will not be withheld, and that the person will receive a 1099 at the end of the year.)  Pay is issued by direct deposit by the last day of the month, but generally closer to the 25^th of the month.  TTI is currently unable to provide benefits.