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What is your cancellation policy?

Our TOTs generally sell out, so if you are unable to attend the training, please let us know as soon as possible so that we can fill your seat. Participants have up until 30 days prior to the training date to cancel their registration, minus a $100 fee. Cancellation requests less 14 days prior to the training will not be eligible for a refund unless someone from the waitlist is able to take the vacated spot.  In that case, we will provide you with a refund, minus $100.  In the event that a last minute emergency prevents you from attending, we will work with you to transfer your registration to another TOT.  Due to demand and logistics, we are only able to offer transfer of registration once.

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